FAQ Villa Verde Domain
General
What are the exact opening and closing dates of the campsite for the current season?
From April 30 to September 12, 2027
What payment methods are accepted (Credit Card, Cash, ANCV Holiday Vouchers, Connect, Bon vacaf)?
Credit Card, Cash, ANCV Holiday Vouchers, e-Connect
Checks are not accepted except for security deposits
What is the amount of the tourist tax per person per day?
Tourist tax: 0.86 euros per adult (18 years and over)
Eco-participation tax: for everyone (including children) at 0.95 euros/day
What are the precise refund conditions in case of cancellation without insurance?
No refund possible, but to be discussed on a case-by-case basis with Management for a possible postponement
Is it possible to book a specific pitch number (“preferential pitch” option)?
You can tell us your desired pitch number; we will do our best to assign it to you. This option costs 30 euros.
Is it possible to put a tent next to the Mobile Home?
It is forbidden to set up a tent next to accommodations, whether Mobile Homes or Lodges. In this case, you must book a bare pitch.
What type of accommodation can be set up on bare pitches?
Any setup is possible: tent, Igloo, caravan, folding caravan, motorhome, van; only double-axle caravans are strictly prohibited on the campsite.
Arrivals and Departures
What is the procedure in case of late arrival after reception closes (7:00 PM in low season and Monday to Friday in high season, and 8:00 PM in high season on Saturdays and Sundays)?
Please inform the campsite of your approximate arrival time.
The Mobile Home keys and a map to reach your Mobile Home will be placed in an envelope with the client’s name at the campsite bar.
Is it possible to access the campsite facilities (swimming pool, restaurant) before the official check-in time?
Yes, provided you report to reception upon arrival to complete your registration and deposit security.
Do you offer late check-outs (late check-out) in low season? If so, at what rate?
Yes, we offer a late check-out at 2 PM (upon request at reception) provided it is possible and the Mobile Home is not re-rented the same day; the rate is 30 euros.
Is there a barrier at the entrance with a code? If so, what time does it close at night for car traffic?
Each guest has an access code to the campsite. No traffic or access to your pitch or Mobile Home is possible between 11 PM and 7 AM. Parking is available at the entrance. For any return to the campsite after 11 PM, you must walk to your pitch or Mobile Home until 7 AM the next morning.
Accommodation Facilities
Are sheets and towels provided or available for rent? If so, at what price?
Bed linen and towels are optional at the rate of 1 double sheet kit: 20 euros for the stay – 1 single sheet kit: 15 euros for the stay – 1 towel kit (1 bath towel + 1 hand towel): 8 euros/person.
Except for CAHUTE Premium and VILLA Premium accommodations where bed linen and towels are provided.
What is the flat rate for end-of-stay cleaning fees if you do not wish to do it yourself?
80 euros
Do the Lodges have fans?
Yes
Is there a television in the rentals?
It depends on the model:
Mobile Home Villas – Prestige Premium – Cahute are equipped with a television
Are the kitchens equipped with a dishwasher or an oven (in addition to the microwave)?
Only Prestige Premium Mobile Homes are equipped with a dishwasher.
All accommodations are equipped only with a microwave, but no oven.
Is there a safe in the accommodations?
No
Camping Pitches
What type of electrical plug is required for 10A terminals (blue European plug or standard plug)?
Blue European plug – Available for sale at reception if needed for 15 euros
What is the nature of the ground (grass, hard soil, gravel)? Should specific tent pegs be planned?
The ground being very hard in the south of France, it is better to plan for sturdy tent pegs.
Is there a refrigerator rental service for tent campers?
Yes, subject to availability – Book before your arrival
Is there a self-service freezer for ice packs for coolers?
No
Water Park and Leisure
Are swim shorts allowed or are swimming briefs mandatory for men?
Swim shorts and Bermuda shorts are not allowed in the swimming pool; only boxer-style swimming briefs are accepted.
Bermuda shorts, shorts, burkinis, and monokinis are prohibited for women.
Is the swimming pool heated (especially in May and September)?
No, but the outdoor temperature in our region remains very pleasant for enjoying the swimming pools.
Must children be accompanied by an adult, and is the area supervised by a lifeguard?
Indeed, children must be accompanied by at least one adult and remain under the responsibility of their parents.
Do you offer aquagym or swimming lessons?
Yes, aquagym every morning (except Saturday and Sunday) in July and August.
Is there a Kids’ Club with animators and fixed hours?
Yes, there is a Kids’ Club (6-12 years old) open Monday to Friday mornings from 10 AM to 12 PM and afternoons on Monday, Tuesday, and Thursday from 2 PM to 5 PM.
What sports activities are organized during the day (petanque tournaments, table tennis, etc.)?
A petanque tournament is organized weekly during the season.
Restaurant and Services
Does the restaurant offer a breakfast service or a half-board option?
Yes – The breakfast option is 8.50 euros.
Is there a convenience store or a bread and pastry delivery service in the morning?
You will mainly find essential products (hygiene, some fresh products, etc.).
Bread and pastries are available from 8 AM at the bar (don’t forget to order the day before at the bar before 9 PM!) and there is also a grocery store available in July and August every morning from 10:30 AM until 12 PM and in the late afternoon. Opening hours may change regularly and are always displayed at the entrance of the grocery store.
Off-season: open on weekends and also on request (inquire at the Bar)
Does the restaurant offer vegetarian, vegan, or gluten-free dishes?
Yes – Several dishes will be offered.
What is the additional charge for Wi-Fi on the pitches?
The price depends on the number of devices to connect and the number of days – Inquire at reception.
What is the price of a token for the laundry room (washing machine and dryer)?
Our laundry room is equipped with 3 washing machines that operate with tokens (for sale at reception for 5 euros); laundry detergent pods are also for sale at reception for 1 euro for 2 pods.
Pets and Environment
What is the exact amount of the daily supplement for a dog?
7 euros/day
Are dogs allowed to stay alone in the accommodation?
No
Is there a “dog shower” area or a pet relief park nearby?
No, there is no dog shower nearby, but there are groomers in Callas.
For walks, the campsite is surrounded by forest.
Safety and Health
Is the campsite monitored at night by a guard or security service?
No, but our campsite remains a very family-friendly and very quiet campsite.
Where is the nearest medical practice or pharmacy?
The medical practice is in Callas and the pharmacy in Figanières (6 km).
Is the campsite equipped with a defibrillator (AED)?
No
Are charcoal barbecues allowed, or are only gas/electric barbecues permitted (due to fire risks in the Var)?
Charcoal barbecues are prohibited throughout the VAR department. Only electric barbecues are allowed on the campsite.
Are there charging stations for electric vehicles on site?
NO, but 2 charging stations are available in Callas at the following addresses:
CALLAS – Place du 18 Juin 1944
21 Route de Bargemon 83830 CALLAS
CALLAS – Chemin Des Frayères
Chemin Des Frayères 83830 CALLAS
Accommodation rates: Mobile Homes and bare pitches
Is it possible to know the rates for the different rentals?
Yes, you can visit the campsite’s website and simulate a booking; you will get the updated rate after entering the number of people.