{"id":2542,"date":"2026-09-14T13:52:44","date_gmt":"2026-09-14T11:52:44","guid":{"rendered":"https:\/\/villaverde.geek-tonic.dev\/faq\/"},"modified":"2026-09-28T16:37:36","modified_gmt":"2026-09-28T14:37:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/villaverde.geek-tonic.dev\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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FAQ Villa Verde Domain<\/h1>\n\n\n\n
\n
\"Orange\"whiteGeneral<\/a><\/div>\n\n\n\n
\"Orange\"whiteArrivals \/ Departures<\/a><\/div>\n\n\n\n
\"Orange\"whiteFacilities<\/a><\/div>\n\n\n\n
\"Orange\"whitePitches<\/a><\/div>\n\n\n\n
\"Orange\"whiteWater Park<\/a><\/div>\n\n\n\n
\"Orange\"whiteRestaurant \/ Services<\/a><\/div>\n\n\n\n
\"Orange\"whitePets \/ Environment<\/a><\/div>\n\n\n\n
\"Orange\"whiteSafety \/ Health<\/a><\/div>\n\n\n\n
\"Orange\"whiteRates<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n
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General<\/h2>\n\n\n\n
\n\t\n\t\tWhat are the exact opening and closing dates<\/strong> of the campsite for the current season?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

From April 30 to September 12, 2027<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat payment methods<\/strong> are accepted (Credit Card, Cash, ANCV Holiday Vouchers, Connect, Bon vacaf)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Credit Card, Cash, ANCV Holiday Vouchers, e-Connect<\/p>\n\n\n\n

Checks are not accepted except for security deposits<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat is the amount of the tourist tax<\/strong> per person per day?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Tourist tax: 0.86 euros per adult (18 years and over)<\/p>\n\n\n\n

Eco-participation tax: for everyone (including children) at 0.95 euros\/day<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat are the precise refund<\/strong> conditions in case of cancellation without insurance?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

No refund possible, but to be discussed on a case-by-case basis with Management for a possible postponement<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs it possible to book a specific pitch number (“preferential pitch” option)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

You can tell us your desired pitch number; we will do our best to assign it to you. This option costs 30 euros.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs it possible to put a tent next to the Mobile Home?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

It is forbidden to set up a tent next to accommodations, whether Mobile Homes or Lodges. In this case, you must book a bare pitch.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat type of accommodation can be set up on bare pitches?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Any setup is possible: tent, Igloo, caravan, folding caravan, motorhome, van; only double-axle caravans are strictly prohibited on the campsite.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n

Arrivals and Departures<\/h2>\n\n\n\n
\n\t\n\t\tWhat is the procedure in case of late arrival<\/strong> after reception closes (7:00 PM in low season and Monday to Friday in high season, and 8:00 PM in high season on Saturdays and Sundays)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Please inform the campsite of your approximate arrival time.<\/p>\n\n\n\n

The Mobile Home keys and a map to reach your Mobile Home will be placed in an envelope with the client’s name at the campsite bar.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs it possible to access the campsite facilities (swimming pool, restaurant) before the official check-in time?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Yes, provided you report to reception upon arrival to complete your registration and deposit security.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tDo you offer late check-outs (late check-out<\/em>) in low season? If so, at what rate?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Yes, we offer a late check-out at 2 PM (upon request at reception) provided it is possible and the Mobile Home is not re-rented the same day; the rate is 30 euros.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs there a barrier at the entrance with a code? If so, what time does it close at night for car traffic?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Each guest has an access code to the campsite. No traffic or access to your pitch or Mobile Home is possible between 11 PM and 7 AM. Parking is available at the entrance. For any return to the campsite after 11 PM, you must walk to your pitch or Mobile Home until 7 AM the next morning.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n

Accommodation Facilities<\/h2>\n\n\n\n
\n\t\n\t\tAre sheets and towels<\/strong> provided or available for rent? If so, at what price?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Bed linen and towels are optional at the rate of 1 double sheet kit: 20 euros for the stay – 1 single sheet kit: 15 euros for the stay – 1 towel kit (1 bath towel + 1 hand towel): 8 euros\/person.<\/p>\n\n\n\n

Except for CAHUTE Premium and VILLA Premium accommodations where bed linen and towels are provided.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat is the flat rate for end-of-stay cleaning fees<\/strong> if you do not wish to do it yourself?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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80 euros<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tDo the Lodges have fans?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Yes<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs there a television<\/strong> in the rentals?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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It depends on the model:<\/p>\n\n\n\n

Mobile Home Villas – Prestige Premium – Cahute are equipped with a television<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tAre the kitchens equipped with a dishwasher or an oven (in addition to the microwave)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Only Prestige Premium Mobile Homes are equipped with a dishwasher.<\/p>\n\n\n\n

All accommodations are equipped only with a microwave, but no oven.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs there a safe in the accommodations?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

No<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n

Camping Pitches<\/h2>\n\n\n\n
\n\t\n\t\tWhat type of electrical plug<\/strong> is required for 10A terminals (blue European plug or standard plug)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Blue European plug – Available for sale at reception if needed for 15 euros<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat is the nature of the ground (grass, hard soil, gravel)? Should specific tent pegs be planned?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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The ground being very hard in the south of France, it is better to plan for sturdy tent pegs.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs there a refrigerator rental<\/strong> service for tent campers?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Yes, subject to availability – Book before your arrival<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs there a self-service freezer for ice packs for coolers?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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No<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n

Water Park and Leisure<\/h2>\n\n\n\n
\n\t\n\t\tAre swim shorts<\/strong> allowed or are swimming briefs mandatory for men?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Swim shorts and Bermuda shorts are not allowed in the swimming pool; only boxer-style swimming briefs are accepted.<\/p>\n\n\n\n

Bermuda shorts, shorts, burkinis, and monokinis are prohibited for women.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs the swimming pool heated<\/strong> (especially in May and September)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

No, but the outdoor temperature in our region remains very pleasant for enjoying the swimming pools.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tMust children be accompanied by an adult, and is the area supervised by a lifeguard?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Indeed, children must be accompanied by at least one adult and remain under the responsibility of their parents.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tDo you offer aquagym or swimming lessons?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Yes, aquagym every morning (except Saturday and Sunday) in July and August.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs there a Kids’ Club<\/strong> with animators and fixed hours?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Yes, there is a Kids’ Club (6-12 years old) open Monday to Friday mornings from 10 AM to 12 PM and afternoons on Monday, Tuesday, and Thursday from 2 PM to 5 PM.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat sports activities are organized during the day (petanque tournaments, table tennis, etc.)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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A petanque tournament is organized weekly during the season.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n

Restaurant and Services<\/h2>\n\n\n\n
\n\t\n\t\tDoes the restaurant offer a breakfast<\/strong> service or a half-board option?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Yes – The breakfast option is 8.50 euros.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs there a convenience store<\/strong> or a bread and pastry delivery service in the morning?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

You will mainly find essential products (hygiene, some fresh products, etc.).<\/p>\n\n\n\n

Bread and pastries are available from 8 AM at the bar (don’t forget to order the day before at the bar before 9 PM!) and there is also a grocery store available in July and August every morning from 10:30 AM until 12 PM and in the late afternoon. Opening hours may change regularly and are always displayed at the entrance of the grocery store.<\/p>\n\n\n\n

Off-season: open on weekends and also on request (inquire at the Bar)<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tDoes the restaurant offer vegetarian, vegan, or gluten-free dishes?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Yes – Several dishes will be offered.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat is the additional charge for Wi-Fi<\/strong> on the pitches?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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The price depends on the number of devices to connect and the number of days – Inquire at reception.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhat is the price of a token for the laundry room<\/strong> (washing machine and dryer)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Our laundry room is equipped with 3 washing machines that operate with tokens (for sale at reception for 5 euros); laundry detergent pods are also for sale at reception for 1 euro for 2 pods.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n

Pets and Environment<\/h2>\n\n\n\n
\n\t\n\t\tWhat is the exact amount of the daily supplement for a dog<\/strong>?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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7 euros\/day<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tAre dogs allowed to stay alone in the accommodation?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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No<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs there a “dog shower” area or a pet relief park nearby?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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No, there is no dog shower nearby, but there are groomers in Callas.<\/p>\n\n\n\n

For walks, the campsite is surrounded by forest.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n

Safety and Health<\/h2>\n\n\n\n
\n\t\n\t\tIs the campsite monitored at night by a guard or security service?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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No, but our campsite remains a very family-friendly and very quiet campsite.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tWhere is the nearest medical practice or pharmacy<\/strong>?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

The medical practice is in Callas and the pharmacy in Figani\u00e8res (6 km).<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tIs the campsite equipped with a defibrillator (AED)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

No<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tAre charcoal barbecues<\/strong> allowed, or are only gas\/electric barbecues permitted (due to fire risks in the Var)?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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Charcoal barbecues are prohibited throughout the VAR department. Only electric barbecues are allowed on the campsite.<\/p>\n\n\t<\/div>\n<\/details>\n\n\n\n

\n\t\n\t\tAre there charging stations for electric vehicles<\/strong> on site?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
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NO, but 2 charging stations are available in Callas at the following addresses:<\/p>\n\n\n\n

CALLAS – Place du 18 Juin 1944<\/strong> 21 Route de Bargemon 83830 CALLAS<\/p>\n\n\n\n

CALLAS – Chemin Des Fray\u00e8res<\/strong> Chemin Des Fray\u00e8res 83830 CALLAS<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n\n\n\n

Accommodation rates: Mobile Homes and bare pitches<\/h2>\n\n\n\n
\n\t\n\t\tIs it possible to know the rates for the different rentals?<\/span>\t\t<\/span>\n\t<\/summary>\n\t
\n\t\t\n\n

Yes, you can visit the campsite’s website and simulate a booking; you will get the updated rate after entering the number of people.<\/p>\n\n\t<\/div>\n<\/details>\n\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

FAQ Villa Verde Domain General Arrivals and Departures Accommodation Facilities Camping Pitches Water Park and Leisure Restaurant and Services Pets and Environment Safety and Health Accommodation rates: Mobile Homes and bare pitches<\/p>\n","protected":false},"author":1,"featured_media":1659,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Frequently Asked Questions Camping Villa Verde","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_gt_ctv_global_id":"4089","_gt_ctv_id_group":false,"inline_featured_image":false,"gt_fse_maillage_image":"https:\/\/villaverde.geek-tonic.dev\/wp-content\/uploads\/2026\/09\/faq-camping-domaine-villa-verde.jpg","gt_fse_maillage_titre":"FAQ","gt_fse_maillage_alt":"faq camping villa verde domain","gt_fse_maillage_resume":"","gt_fse_maillage_url":"https:\/\/villaverde.geek-tonic.dev\/en\/faq\/","footnotes":""},"categories":[],"tags":[],"class_list":["post-2542","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/pages\/2542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/comments?post=2542"}],"version-history":[{"count":4,"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/pages\/2542\/revisions"}],"predecessor-version":[{"id":3308,"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/pages\/2542\/revisions\/3308"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/media\/1659"}],"wp:attachment":[{"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/media?parent=2542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/categories?post=2542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/villaverde.geek-tonic.dev\/en\/wp-json\/wp\/v2\/tags?post=2542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}